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Refund Policy

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At Lucky Earning Track, we aim to maintain a transparent, fair, and structured platform. This Refund Policy defines the conditions under which refunds may be considered. By purchasing or using our services, you acknowledge and agree to this policy.


1. Course Access (Learning)

Refund requests for course purchases may be considered subject to the conditions below.

A refund request must be submitted within 24 hours from the date and time of the original transaction.

A refund may be considered only when:

The request is received within the applicable 24-hour refund window.

Course content has not been significantly accessed or consumed.

  • No certificate has been generated or downloaded.
  • No misuse, fraudulent activity, or abnormal account activity is detected.
  • The transaction and account details can be successfully verified by LET.

  • Refunds may not be approved if:
  • Course content has been substantially consumed.
  • Certification has been completed or downloaded.
  • Access has been materially used beyond basic evaluation.
  • Earning, affiliate, or other related activity has already occurred.
  • Misuse or abnormal activity is identified.

  • 2. Subscription (Platform Access)
  • Subscription payments are generally non-refundable once the subscription has been activated.
  • Upon activation, users may receive immediate access to platform features, which may include:

  • Dashboard and performance tools
  • Platform features and functionality
  • Earning-related features
  • Other features available under the selected subscription

  • Due to the nature of immediate access and system activation, cancellation or voluntary discontinuation of an activated subscription does not automatically create a refund entitlement.

  • 3. Course Upgrade
  • All course upgrades are generally final and non-refundable once the upgraded access has been activated.
  • Upgrades are considered user-initiated decisions to access additional content, features, or services.

  • 4. Earnings & Commission Usage
  • Refund eligibility may be affected where earning-related activity has already occurred in connection with the transaction.
  • Refund requests may not be approved if:
  • The user has already earned commission associated with the transaction.
  • Affiliate links or related earning functionality have been used.
  • Earning-related activity has occurred.
  • Associated transactions or commissions cannot reasonably be reversed or adjusted.

  • If a refund is approved, LET may reverse or adjust associated commissions or related benefits where applicable.

  • 5. Refund Amount
  • For an approved refund, applicable payment gateway and payment processing charges will first be deducted from the amount actually received by Lucky Earning Track.
  • 70% of the resulting net amount received by LET will be eligible for refund, subject to the other conditions of this policy.
  • The internal allocation of platform revenue, commissions, incentives, or other amounts is separate from the refund calculation and is not part of this Refund Policy.

  • 6. Duplicate or Incorrect Payments
  • If a duplicate transaction or incorrect charge is successfully verified, the eligible excess amount may be refunded.
  • The customer may be required to provide:
  • Transaction ID
  • Payment receipt or proof
  • Relevant transaction details
  • Any additional information reasonably required for verification

  • 7. Technical Issues
  • If a user is unable to access purchased content or a paid feature due to a technical issue attributable to LET:
  • LET will prioritize resolution of the issue.
  • The user should report the issue promptly through the designated support channels.
  • If the issue cannot reasonably be resolved, LET may consider a refund subject to verification and the applicable terms of this policy.

  • Technical problems caused by the user's device, internet connection, unsupported software, incorrect account usage, or circumstances outside LET's reasonable control do not automatically qualify for a refund.

  • 8. Voluntary Discontinuation
  • If a user voluntarily chooses to discontinue usage, cancel their account, stop using a course, subscription, or service, such voluntary discontinuation does not by itself create a refund entitlement.
  • Any refund remains subject to this Refund Policy.

  • 9. Refund Request Window & Process
  • Refund requests must be submitted within 24 hours from the date and time of the original transaction.
  • Customers may contact LET through the designated support channels, including:

  • Email: support@luckyearningtrack.com
    WhatsApp: Official LET WhatsApp Support Channel

  • The customer may be required to provide:
  • Transaction ID or payment proof
  • Reason for the refund request
  • Relevant screenshots or supporting information
  • Any additional information reasonably required by LET for verification

  • Submitting a request within 24 hours does not automatically guarantee a refund.
  • LET will review the transaction, account activity, service/course usage, reason for the request, and supporting information before making a refund decision.

  • 10. Refund Approval & Confirmation
  • If LET determines that the transaction is eligible for a refund, the customer will receive a refund-eligibility confirmation through their registered email address.

  • The refund will be initiated after approval and completion of the required verification process.Requests first submitted after the 24-hour refund window are not eligible under LET's standard refund policy, except where a different outcome is required under applicable law.


    11. Refund Processing & Credit Timeline

    Once a refund has been approved and the required customer/payment details have been verified, LET will initiate the eligible refund.
    Approved refunds will normally be credited within 24–48 hours from the initiation of the refund, subject to the processing timelines of the relevant bank, payment gateway, or payment service provider.

    The actual time taken for the amount to appear in the customer's account may vary depending on the respective banking or payment system.

    Customers should never provide passwords, PINs, OTPs, CVV numbers, or other authentication credentials for refund processing.


    12. Policy Enforcement

  • Any misuse of the refund process, false claims, fraudulent payment evidence, repeated abuse, or attempts to exploit the refund system may result in:
  • Immediate account restriction or suspension
  • Permanent restriction from the platform
  • Reversal or adjustment of associated benefits or commissions, where applicable
  • Further action where permitted by applicable law

  • 13. Consumer Rights & Applicable Law
  • This Refund Policy establishes Lucky Earning Track's standard refund process.
  • Nothing in this policy is intended to exclude, restrict, or override any consumer right or remedy that cannot legally be excluded or restricted under applicable law.

  • 14. Policy Updates
  • Lucky Earning Track may update this Refund Policy from time to time to reflect changes to its services, platform structure, payment systems, or applicable legal and regulatory requirements.
  • The latest version published on the LET platform will contain the applicable version number and effective date.

  • 15. Contact Information
  • For any queries regarding this Refund Policy or to submit a refund request:
  • Lucky Earning Track
    📧 Email: support@luckyearningtrack.com
    📱 WhatsApp: +91 70224 54957
    📍 Location: Yadgir, Karnataka, India

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